Please use this form to report any water shutoff or reconnect issue.
If you are an individual looking for an avenue to donate a smaller amount of resources, please consider donating to your local community COVID-19 response efforts.
Welcome to COVID-19 Water Shutoff Report, an online tool to report water shut offs and related issues during the COVID-19 emergency.
This site lets you easily report water shut off and re-connection issues from your phone, tablet, or computer.
Select the type of water shut off issue, type in an address, add any additional documents, and click send.
To learn more about the state's tracking of utility customer protection's during the COVID-19 emergency, visit
Thank you for helping to ensure Californians receive water service during this emergency!
Please Note: All reports are anonymous.
Note: You can take a photo and submit it from your mobile phone, or upload a photo on your computer (optional)